Little Pepe Collection

Privacy Policy

Last Updated: December 1, 2023

At Little Pepe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

  • Contact Information: Name, email address, phone number, shipping and billing addresses
  • Account Information: Username, password, purchase history, and preferences
  • Payment Information: Credit card details, payment method (note that complete payment information is processed by our secure third-party payment processors)
  • Communication Data: Correspondence sent to us via email, customer support channels, or social media

1.2 Non-Personal Information

  • Technical Data: IP address, browser type and version, operating system, device information
  • Usage Data: Pages visited, time spent on site, links clicked, products viewed
  • Location Data: General geographic location based on IP address
  • Marketing Data: Preferences for receiving marketing communications and your response to them

2. How We Use Your Data

We use your information for the following purposes:

  • Order Processing: To fulfill and manage your orders, process payments, and provide shipping updates
  • Customer Service: To respond to inquiries, provide support, and address any issues with your orders or account
  • Account Management: To create and manage your account, including purchase history and preferences
  • Website Improvement: To analyze usage patterns and optimize our website's functionality and user experience
  • Marketing: To send promotional materials, newsletters, and updates about new products (if you've consented to receive such communications)
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Security: To detect and prevent fraud, unauthorized access, and other potential security issues

3. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you
  • Correction: You can request that we correct inaccurate or incomplete information
  • Deletion: You can ask us to delete your personal information in certain circumstances
  • Restriction: You can request that we restrict the processing of your data
  • Data Portability: You can request a copy of your data in a machine-readable format
  • Objection: You can object to our processing of your personal information
  • Marketing Opt-Out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

4. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage.

4.1 Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly (e.g., shopping cart, user authentication)
  • Analytical/Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Allow the website to remember choices you make to provide enhanced features
  • Targeting/Advertising Cookies: Used to deliver relevant advertisements and track marketing campaign performance

4.2 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you block essential cookies, you may not be able to use all the features of our website.

When you first visit our website, you'll be presented with a cookie consent banner where you can choose which types of cookies you accept.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive information during transmission
  • Secure storage of personal data in protected databases
  • Regular security assessments and vulnerability testing
  • Access controls and authentication procedures for our staff
  • Employee training on data protection and security best practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Third-Party Sharing

We may share your information with:

  • Service Providers: Companies that provide services on our behalf (payment processors, shipping companies, marketing platforms, etc.)
  • Business Partners: Trusted third parties who help us operate our business
  • Legal Authorities: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business

We require all third parties to respect the security of your personal information and to treat it in accordance with applicable laws.

7. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we will take appropriate measures to ensure it remains protected in accordance with this Privacy Policy and applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be indicated by a revised "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Little Pepe
7477 Hessel Rapids
West Enricofort, ON G3R-0V4
Email: [email protected]
Phone: +17033176120

We will respond to your inquiry as soon as possible and no later than 30 days from receipt.